https://yestino.com/zh-CN/entities/humantic-1c18c4与 Humantic 相关的全部事件zh-CNhttps://yestino.com/zh-CN/events/five9-builds-humantic-contact-centers-instead-of-full-automa-dbaad0https://yestino.com/zh-CN/events/five9-builds-humantic-contact-centers-instead-of-full-automa-dbaad0Fri, 11 Sep 2026 19:14:09 GMTContact centers have spent the past two years trying to maximize a single number, the share of calls AI can handle without a human ever picking up. 来源：SiliconANGLE