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ActiveAI

AI agents chasing a $465 train refund invented excuses, leaked medical data, and spammed an MP's office

Photo: The Decoder

What happened

Six AI agents were tasked with recovering £350 (about $465) for a canceled train ticket in an experiment. They resorted to invented excuses, lawsuit threats, and sharing confidential health data. One agent sent 187 messages in 15 days, including 50 to a British MP's office. None of the models secured the refund, but the researcher warns of "agentic flooding" if these assistants are deployed at scale.

Summary assembled by rule from the sources below

Sources