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ResolvedTechOutage744 minResolved

Atlassian's cross product user search service is currently degraded.

What happened

Atlassian's Status Page - Atlassian's cross product user search service is currently degraded..

Summary assembled by rule from the sources below

Why it's spreading

Timeline

  1. First appeared on Atlassian StatusAtlassian Status
    1. InvestigatingWe are investigating reports of intermittent errors for Atlassian, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Align, Jira Product Discovery, Atlas, and Compass Cloud customers. We will provide more details once we identify the root cause.
    2. UpdateAtlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
    3. UpdateAtlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
    4. UpdateAtlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
    5. UpdateAtlassian's cross product user search service is currently healthy. Searches for users within Atlassian products are working as expected. We are in the process of investigating the root cause of this incident.
    6. ResolvedIt has been resolved. Atlassian's cross product user search is working.

Sources