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ResolvedTechOutage377 minResolved

Authentication failures when running search queries for some clusters

  • MongoDB: 4 events in the last 90 days
  • MongoDB: 4th Outage in the last 90 days
  • 7239 min of downtime across the earlier ones

What happened

May 24 , 02:05 UTC Resolved - This incident has been resolved. May 24 , 00:14 UTC Monitoring - We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact. May 23 , 20:14 UTC Identified - We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clus…

Summary assembled by rule from the sources below

Why it's spreading

Timeline

  1. First appeared on MongoDB StatusMongoDB Status
    1. InvestigatingWe are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
    2. IdentifiedWe have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
    3. MonitoringWe have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
    4. ResolvedThis incident has been resolved.

Sources