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Building a restaurant telephony AI host with Amazon Connect

What happened

Learn how to build a voice ordering system for restaurants that answers a phone call and takes an order end to end, with no app, no website, and no sign-in. It uses Amazon Connect for telephony, Amazon Connect Agentic Voice for real-time speech, an Amazon Connect AI agent for reasoning, and Amazon Bedrock AgentCore Gateway to reach backend tools through MCP.

Summary assembled by rule from the sources below

Why it's spreading

Timeline

  1. First appeared on AWS Machine LearningAWS Machine Learning

Sources