Delays in credit purchases
- Anthropic: 22 events in the last 90 days
- Anthropic: 9th Outage in the last 90 days
- 13 min of downtime across the earlier ones
- Previous: earlier the same day · Degraded performance on platform.claude.com and Claude for Microsoft Office 365
What happened
Claude's Status Page - Delays in credit purchases.
Summary assembled by rule from the sources below
Why it's spreading
Timeline
- First appeared on Anthropic StatusAnthropic Status
- MonitoringWe have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:…
Sources
Status
- Delays in credit purchasesAnthropic Status