For a limited number of customers, activation for new products on some tenants is blocked

What happened

Atlassian's Status Page - For a limited number of customers, activation for new products on some tenants is blocked.

Summary assembled by rule from the sources below

Timeline

1. 17:20
   First appeared on Atlassian StatusAAtlassian Status

   1. 14:28IdentifiedWe identified an issue with the product provisioning service. We identified the issue and we are working on a fix. We will post an update in the next hour with estimated fix time
   2. 15:01UpdateWe started fixing the affected tenants, we will post an update on the estimated time to resolve all tenants in the next hour
   3. 15:47MonitoringWe've solved 15% of the issues and have a plan to recover 100% exponentially within the hour
   4. 16:20UpdateWe've solved 52% of the issues and are still on track to recover 100% within the original timeframe
   5. 17:01Update99% of issues fixed and services are back to normal. Last 1% are manually begin fixed
   6. 17:20Resolved100% resolved and services running normally

Sources