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ResolvedTechOutage556 minResolved

High RDS CPU on multiple environments

What happened

Atlassian's Status Page - High RDS CPU on multiple environments.

Summary assembled by rule from the sources below

Why it's spreading

Timeline

  1. First appeared on Atlassian StatusAtlassian Status
    1. InvestigatingWe are investigating issues with Latency and 5xx errors for Jira, Jira Service Management, Jira Work Management due to High RDS CPU on several EU-Central environment and will provide updates here soon.
    2. MonitoringWe’ve taken steps to address the issue by scaling up the RDS instances, and we will continue to monitor the systems to ensure everything remains stable.
    3. IdentifiedWe are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
    4. InvestigatingWe are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.
    5. MonitoringWe identified the root cause of the RDS problems causing issues for Jira, Jira Service Management, and Jira Work Management. We mitigated the issue and are now monitoring the fix.
    6. ResolvedEarlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.

Sources

Status