HMRC bets up to £2.4B on Salesforce for taxpayer CRM overhaul
- CRM: 6 events in the last 90 days
- Previous: 4 days earlier · Salesforce Agentforce vulns allowed 0-click CRM data theft, anonymous phishing
What happened
Ten-year deal covers customer records, case management, portals, analytics, and AI, with extensions possible to 2041
Summary assembled by rule from the sources below