How Cornerstone OnDemand cut database diagnosis by 78% with Amazon Bedrock

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What happened
Cornerstone OnDemand built Orion AI, a multi-agent system on Amazon Bedrock and Strands Agents, to turn database operations from reactive firefighting into proactive automation. A three-person team cut database diagnosis from 45 minutes to 10, a 78% reduction, in six months. See the design decisions other teams can reuse.
Summary assembled by rule from the sources below