Incident: EKM customers were previously experiencing issues with channel loading and message delivery
- Slack: 11 events in the last 90 days
- Slack: 10th Outage in the last 90 days
What happened
Users who rely on Enterprise Key Management (EKM) may have experienced elevated latency and errors across messaging, channel loading, workflows, and file operations starting around 5:55 AM PDT on May 11, 2026. Impact was mitigated and the incident was brought under control at 9:16 AM PDT on May 11, 2026.We've deployed fixes addressing the root cause of the elevated encryption key request load. If you continue to exp…
Summary assembled by rule from the sources below