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Okta turns Dex AI agent into a customer-zero proving ground

Photo: SiliconANGLE

What happened

The Dex AI agent is helping Okta Inc. streamline employee support. It also serves as a testbed for the identity controls the company offers customers. After surpassing last year’s goal of saving 250,000 employee hours, Okta raised this year’s target to 1 million. The expanded effort helps the company prioritize technology investments, according to Jenna […] The post Okta turns Dex AI agent into a customer-zero provi…

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