Performance issues and outages with Cloud products

What happened

Jul 6 , 15:37 UTC Resolved - We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally. Jul 6 , 13:17 UTC Monitoring - We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and cu…

Summary assembled by rule from the sources below

Timeline

1. 15:37
   First appeared on Atlassian StatusAtlassian Status

   1. 11:18IdentifiedWe are investigating an issue with an internal infrastructure component that is impacting multiple Cloud products, including Jira Software, Bitbucket, Jira Service Management and Confluence, and customers. These issues include performance impact and, in some cases, outages. Users may experience slo…
   2. 13:17MonitoringWe have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and customers. This issue had lead to a performance impact and, in some cases, outages. We have i…
   3. 15:37ResolvedWe experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.

Sources