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ResolvedTechOutage64 minResolved

User searches failing

What happened

Atlassian's Status Page - User searches failing.

Summary assembled by rule from the sources below

Why it's spreading

Timeline

  1. First appeared on Atlassian StatusAtlassian Status
    1. InvestigatingWe are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.
    2. MonitoringWe have mitigated the problem. We are now monitoring closely.
    3. ResolvedBetween 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the se…

Sources

Status