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8 insights from the ‘Certinia at Dreamforce’ event: AI resets the economics of professional services

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AI is rewriting the economics of professional services. Firms that once billed by the hour are quoting fixed bids, compressing delivery timelines and absorbing risk they would previously have pushed onto the client. The labor a single project consumes is falling, and the price with it. The argument has moved past whether the technology works […] The post 8 insights from the ‘Certinia at Dreamforce’ event: AI resets…

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