Fanatics Betting and Gaming builds multi-agent customer support on AWS

发生了什么

Fanatics Betting and Gaming built a multi-agent customer support system on AWS to handle the complexity of sports betting, including state-specific rules, real-time responsible gaming, and traffic spikes during major sporting events. The AWS Machine Learning blog post walks through the architecture, the AWS services involved, and patterns for building similar multi-agent support solutions.

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1. 20:40
   reportedAWS Machine Learning

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